Meeno FAQ

Meeno FAQ

What is Meeno? 

Meeno is a relationship advice app powered by generative Artificial Intelligence (AI*). It is designed to help people navigate all the different relationships in their life, from family to romantic, from friendships to professional, and all the nuance that comes with each.

It’s personalized and private, and aims to help people be their best selves. Note: it is not meant to replace real-world relationships or clinical therapists. Nor is it a virtual girlfriend/boyfriend/partner.

Why Meeno, Why Now?

Close relationships are on the decline. According to a PEW Research Study in 2021, we’ve seen a 25% decline in partnered adults over the past 30 years.

After almost a year of research and development, and talking to young people, we believe that meeting people where they are (on their phone) with a thoughtfully designed AI technology can be part of the loneliness cure.

How Does Meeno Work?

Meeno harnesses the power of AI to help people master the skill of social connection and provide a personalized experience to enhance their interpersonal relationships.

*Note: AI works with something called ‘training data’. Large Language Models (LLMs) like OpenAI are trained on public data, but there’s a problem when it comes to using LLMs for relationship advice: people don’t tend to publish intimate emails or text exchanges with loved ones, nor their therapy/coaching conversations.

We have been working with relationship experts and clinicians since January, to build on top of LLMs to solve the need for creating relationship training data from scratch

A critical part of building Meeno is constant evaluation of the quality of our responses. This process involves careful review to flag any instances of concern and ensure that all responses from Meeno's remain consistent and effective.

How Does Meeno Handle Private Information?

Meeno takes privacy seriously and we will never sell your information. We are deeply committed to protecting the confidentiality of personal information, and anyone can request deletions to their information at any time.

We also believe in transparency. Read our Privacy Policy where we outline what personal information we collect, why we collect it, and how we use it to improve the experience.

Meeno is only available on Apple’s iOS, and leverages Sign In with Apple (SiwA) for user authentication. SiwA is a single sign-on (SSO) solution that enables users to create an account with an app using their Apple ID. SiwA enhances the first-time user experience by eliminating the need to create an additional password. Most importantly, SiwA enables users to safeguard their privacy by concealing their name or email address from apps and utilizing relay email addresses instead.

How Does Meeno Approach Data Security?

Keeping Meeno’s sensitive messaging history safe and secure from data leaks is a top priority. All data is secured using industry-standard techniques, and is encrypted at rest and in transit.

We limit the number of 3rd party services we use to run Meeno effectively, as well as the amount of data stored with those 3rd party services.

We thoroughly vet and review all 3rd party tools we use to ensure their privacy and security practices are up to par with our strict standards.

How do I delete my account? 

You can delete your account at any time from within the app’s settings. Tap on the three buttons in the top right corner and select the last button in the list labeled ‘Delete Account’.

I Have More Questions…

You can email